I recently purchased a subscription. Why do I have zero days?

Usually when this occurs it's because the user has two accounts in our system (like his/her personal Gmail account, and then an iCloud email account, or a work email).

If you recently purchased a subscription but you have 0 days when logging in, try logging in via another email that you might have. If you don't have days in our system on either account, contact us and we'll get right on it!